Yvonne was recommended to us and now I know why. From the minute we contacted her, she listened to what we were looking for, did her research, and came up with a trip itinerary that fit the bill. After that, she was very helpful answering our questions. She communicated clearly and was very quick to respond to emails. The trip was first class. We went to Amsterdam for four days and then on an AMA river cruise to Belgium. During the trip I had to contact her about an airline refund issue and when we weren't successful dealing with it ourselves, she took it upon herself to sort it out. When she had difficulty sorting it out herself, she took it to her superiors, and the issue was resolved. Throughout the planning stages, the trip itself, and help with our issue afterwards, she went the extra mile. Thank you, Yvonne!
J.O.
Halifax, Nova Scotia
Yvonne was extremely helpful and knowledgeable about our trip . We would definitely recommend her and use her services again .
Tina
BC
It was my first time using a travel agent. But it won't be my last. Yvonne was so helpful in helping us book a complicated family booking just as Covid restrictions were changing. She provided so much information about travel restrictions, forms and documentation to have. Thankfully she encouraged us to get medical travel insurance as one of our party got quite sick during the trip. Yvonne was available to help support us during that time and provide some direction. This was not only helpful but also comforting trying to navigate healthcare in a primarily Spanish speaking country. Having her involved also helped us negotiate with the resort regarding compensation. I would highly recommend Yvonne.
Marie-Claire
Halifax