It was my first time using a travel agent. But it won't be my last. Yvonne was so helpful in helping us book a complicated family booking just as Covid restrictions were changing. She provided so much information about travel restrictions, forms and documentation to have. Thankfully she encouraged us to get medical travel insurance as one of our party got quite sick during the trip. Yvonne was available to help support us during that time and provide some direction. This was not only helpful but also comforting trying to navigate healthcare in a primarily Spanish speaking country. Having her involved also helped us negotiate with the resort regarding compensation. I would highly recommend Yvonne.
Marie-Claire
Halifax
There are dozens of resorts in Varadero, Cuba, and Yvonne did a great deal of work helping us find exactly the right place. She worked very quickly and outside of business hours to make sure we got the booking we wanted. Yvonne provided a check list of travel preparations, specifically for Cuba, which we found very helpful. Our vacation was one of the most relaxing we have ever had. We stayed at the Ocean Vista Azul and opted for the ‘Privilege’ upgrade, which was very reasonable and proved to be the right choice. We would recommend it to anyone and we look forward to returning to this property in the near future. We will definitely be working with Yvonne again!
Susan and David
Halifax, Nova Scotia
I found Yvonne to be very professional and worked tirelessly to pull this trip together for me with only one day notice.
Dean
Halifax